Bookings & Deposits
By booking an appointment and paying the required deposit, you confirm your intention to attend the scheduled appointment and agree to these Terms & Conditions.

A $50 per person deposit is required to secure your booking. The deposit will be applied towards your total balance, provided the appointment proceeds as booked.
 
Deposits are non-refundable and non-transferable. Deposits cannot be transferred to another service, date or time and are forfeited if you cancel outside the applicable cancellation terms, fail to attend or otherwise do not proceed with your booking.
 
Cancellations
A minimum of 48 hours' notice is required to cancel.
Cancellations made with less than 48 hours' notice, failure to attend, or arriving more than 15 minutes late may result in a charge of 100% of the scheduled service fee, with the $50 per person deposit forfeited.
Any applicable balance may be charged to the card details provided at the time of booking.
Repeated late cancellations, no-shows or breaches of these booking terms may result in future bookings being declined.
 
Appointment Times & Late Arrivals
Please be ready 10 minutes prior to your scheduled appointment time so that the appointment can begin promptly.
If you are running late, please contact Bianca as soon as possible.
Arriving more than 15 minutes late may affect the amount of time available for your service and may mean that your requested service cannot be completed in full. A late-arrival fee of 100% of the scheduled service fee may apply.
If you fail to attend your appointment without contacting Bianca, the appointment will be treated as a no-show and the deposit will be forfeited.
 
Pricing
Bianca Ribar Hair & Makeup reserves the right to change service pricing from time to time.
Any booking confirmed prior to a price change will be honoured at the price agreed at the time of booking. New pricing will apply to bookings made after the updated prices take effect.

Refunds & Credit
Deposits and payments are generally non-refundable for client-initiated cancellations.
If Bianca is unable to fulfil a confirmed appointment due to circumstances within her control, Bianca will contact you as soon as possible to discuss alternative arrangements or provide an appropriate refund where applicable.
Cancellations due to illness, travel issues, changes to your event, work commitments, changes of mind, double bookings or other client circumstances remain subject to the cancellation and deposit policies outlined above.

Artist Availability
Where a specific artist is requested, please confirm this at the time of booking.
Bianca may work with other professional artists when required for larger bookings. While every effort will be made to accommodate artist preferences, booking through Bianca Ribar Hair & Makeup does not automatically guarantee Bianca personally will perform the service unless this has been specifically confirmed at the time of booking.
If Bianca is unexpectedly unable to attend a confirmed appointment, she will contact you as soon as possible to discuss suitable alternatives.

Trial Appointments
Each hair or makeup trial includes one look per service.
Additional looks may be trialled where time permits and may incur an additional fee.
Hair and makeup trials are allocated one hour per service.
If a trial exceeds the allocated appointment time, an additional $50 per half hour may apply.
Wedding bookings require a trial. If you are unable to attend a trial, please discuss this with Bianca prior to confirming your wedding booking.

Group Bookings & Payment Responsibility
For group bookings, the person making the booking is responsible for ensuring that the full balance is paid by the due date, regardless of how payment is arranged between members of the group.
Unless otherwise agreed, full payment for group bookings is due 14 days prior to the event.

Travel
Travel within a 30 km radius of Bianca's base location is included.
Travel beyond 30 km attracts a $50 travel fee plus $2 per kilometre for the additional distance, calculated according to the agreed travel distance.
Travel fees will be confirmed prior to booking.

Tolls
Any applicable tolls incurred during travel will be charged to the client at cost.

Early Morning Call-Out
Bookings commencing before 8:00 am incur a $100 early morning fee per artist.

Parking
Any required parking fees will be charged to the client at cost.

Public Holiday Surcharge
A $100 surcharge applies to bookings on:

• Australia Day

• Anzac Day

• Labour Day

• Easter Friday

• Easter Saturday

• Easter Sunday

• Easter Monday

• Christmas Day

• Boxing Day

• New Year's Eve

• New Year's Day

Payment Methods
The following payment methods are accepted:

• Cash

• Visa

• Mastercard

• EFTPOS
   

American Express & Personal cheques are not accepted.

Cashback is not available for credit card transactions.

Privacy
Bianca Ribar Hair & Makeup respects your privacy and handles personal information in accordance with applicable privacy obligations.

Client information will only be used for purposes relating to bookings, communication, service delivery and business administration, except where disclosure is required or permitted by law.

Changes, Cancellations & Client Losses
By making a booking, you acknowledge that time has been specifically reserved for your appointment and that late cancellations and no-shows may result in lost booking opportunities.
The deposit and applicable cancellation fees outlined in these Terms & Conditions are intended to cover the reasonable costs and losses associated with reserving time, preparing for and potentially being unable to replace a cancelled appointment.

Photography, Image Use & Social Media
By booking a service with Bianca Ribar Makeup Artist & Hair Stylist, the client acknowledges that photographs and/or videos may be taken before, during or after the appointment for portfolio and promotional purposes.
Unless otherwise requested by the client, the client grants Bianca Ribar Makeup Artist & Hair Stylist permission to use, reproduce and publish photographs or videos taken by Bianca, or images and videos voluntarily provided or shared by the client following the service, for business and promotional purposes. This may include use on the Bianca Ribar website, portfolio, social media platforms, advertising and other marketing materials.
Where photographs or videos are supplied by the client, the client confirms that they have permission to provide the content to Bianca Ribar Makeup Artist & Hair Stylist for these purposes.
If you do not wish to be photographed or do not consent to your images being published, please advise Bianca in writing prior to your appointment. Your decision will not affect the service you receive.